Returns & Exchanges
At Moda Xpress, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day window for returns and exchanges. Items must be in their original condition with all tags attached to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the unworn items with original tags into the shipping mailer and include the generated return packing slip inside.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing